Glasgow Bike Tours (“GBT”) Terms & Conditions.
No booking will be deemed to have been made until GBT has received payment in full. Payment in full is due at the time of booking.
Once full payment has been received the Client agrees to the following Terms and Conditions.
Clients should ensure they are fit and appropriately attired for physical activity in an outdoor environment. A pack-able waterproof and covered shoes are advised.
Children (under 16) must be accompanied by a parent/adult and be prepared for cycling on public roads.
The minimum age/height for children going on a GBT group tour is 12 years/4’9″.
Students should bring a current matriculation card to the tour start.
Cancellations made more than 72 hours before your tour, will be eligible for a 100% refund (minus any 3rd party outlays). Cancellations made more than 24 hours before your tour, will be eligible for a 50% refund. Cancellations made within 24 hours of your tour, will not be eligible for a refund. If you miss your tour for any reason, we will try to re-schedule you on to another existing tour for up to a year.
Where the tour involves the services of a third party, a refund will be at the discretion of that third party according to their terms and conditions.
GBT does not provide insurance for any Client or third party. It is the Client’s responsibility to arrange appropriate insurance to cover any activity undertaken during a GBT tour.
On matters of safety during a tour, the decision of GBT’s guide is final.
Where a Client chooses to consume alcohol during a Tour, they should do so in a responsible manner and in accordance with the Laws of Scotland.
GBT excludes all liability, to the extent permitted by law, for any injury or loss suffered during a GBT tour.
Prices are correct as of April 2023, but are subject to change.
Any complaint should be made known verbally to GBT immediately and in writing within ten days of the incident. GBT will endeavour to resolve such complaints to the satisfaction of any aggrieved party. Where no satisfactory resolution is made, a referral may be made to British Cycling for guidance on the final resolution of the dispute.
GBT reserves the right to cancel a tour where reasonably necessary. In this instance an alternative tour or refund will be available.
GBT will not store customer financial details (credit or debit card numbers)
Any contract between GBT and another party will be governed by, and construed and interpreted in accordance with, Scots law.
It became apparent that a dedicated cycling tour company in Glasgow would be a fantastic fit and Glasgow Bike Tours got into first gear. Keith developed our range of bike tours to serve as a great alternative thing for tourists and locals to do in Glasgow. Guests have come to us, cycled through Glasgow with our guides and got to know the city – many have even left us 5-star reviews on TripAdvisor afterwards.
Now, 5 years later, Glasgow Bike Tours has trained and recruited several top cycling tour guides and grown as a business. A lot of our success is due to the city itself, and for that we are truly thankful. Everyone here at Glasgow Bike Tours loves Glasgow and whatever you do during your visit, we hope you’ll love it too. If you have any questions for us, please don’t hesitate to get in touch.
