Glasgow Bike Tours (“GBT”) Terms & Conditions
Glasgow Bike Tours is a trading name of Glasgow Bike Tours Ltd, a company incorporated in Scotland.
No booking will be deemed to have been made until GBT has received payment in full. Payment in full is due at the time of booking.
Once full payment has been received the Client agrees to the following Terms and Conditions.
A refund or alternative tour is available with 72 hours notice of cancellation. Where less than 72 hours notice is given then an alternative tour will be offered.
Where a booking is made within 72 hours of a tour, no refund will be available on cancellation. However, an alternative scheduled tour may be offered
Where a person(s) arrives late for a tour or does arrive at all, they will forfeit any right to a refund. In this case they may still be eligible for another scheduled tour.
Clients should ensure they are fit and appropriately attired for physical activity in an outdoor environment. A pack-able waterproof and covered shoes are advised.
Children (under 16) must be accompanied by a parent/adult and be prepared for cycling on public roads.
The minimum age/height for children going on a GBT group tour is 12 years/5’2″.
Students may be asked to provide proof of student status.
GBT does not provide insurance for any Client or third party. It is the Client’s responsibility to arrange appropriate insurance to cover any activity undertaken during a GBT tour.
On matters of safety during a tour, the decision of GBT’s guide is final.
Where a Client chooses to consume alcohol during a Tour, they should do so in a responsible manner and in accordance with the Laws of Scotland.
GBT excludes all liability, to the extent permitted by law, for any injury or loss suffered during a GBT tour.
Prices are correct as of April 2018, but are subject to change.
Any complaint should be made known verbally to GBT immediately and in writing within ten days of the incident. GBT will endeavour to resolve such complaints to the satisfaction of any aggrieved party. Where no satisfactory resolution is made, a referral may be made to British Cycling for guidance on the final resolution of the dispute.
GBT reserves the right to cancel a tour where reasonably necessary. In this instance an alternative tour or refund will be available.
GBT will not store customer financial details (credit or debit card numbers)
Any contract between GBT and another party will be governed by, and construed and interpreted in accordance with, Scots law.